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Effective Telemarketing
Client: A leading bankcard issuer. Challenge: Increase client's bankcard customer acquisition rates. Solution: We reviewed the client's customer acquisition methods and recommended a number of ways to better leverage technology and credit reporting models. Our recommendations included the implementation of online credit bureau access to support client's telemarketing efforts. Results: Our approach generated twice the number of credit card loans than the client's control. Client Says: "CFSC's strength in analysis, strategy, and solutions enabled us to gain the needed internal support to quickly roll out the test." |